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Return Policy

Promise and Guarantee:

Our mission is to provide you with the hair systems that are made of superior Quality. Delicate Craftsmanship and customer satisfaction is very important to us. We inspect all the toupees prior to shipping to ensure that they meet your specification and our high Quality Assurance standards.

Return Policy

1.If you get your toupee and there is a problem, please contact us within 7 days. Please keep the hair systems in its original state with original packing. We are sorry that we cannot refund or repair it if you wash, cut, use, color or curl the hair, or cut the extra skin or lace. Units that are damaged by customer cannot be returned either. We will make refund to you or repair for you after we check the returned units.

2.If there’s no quality problem, and you simply find you don’t like the hair systems or choose a wrong color by mistake, we can change it to the model or color you want. Please make sure the hair systems are in its original condition as you received it.

3.The model Super V is one time use and the life time is 3- 4 weeks. We are sorry we cannot make returns of Super V in any reasons if you have used it.